Shipping & Returns

/Shipping & Returns
Shipping & Returns 2017-05-23T21:34:40+00:00

Shipping Policy:

  • Free shipping is offered on domestic (US) orders of $50 or more
  • Domestic (US) orders of less than $50 will be charged a Flat Rate shipping fee
    of $11.95
  • All domestic (US) orders are shipped via FedEx Ground or FedEx Ground
    Residential
  • If shipping to Puerto Rico, Hawaii or Alaska the Flat Rate of $11.95 will be
    applied on all orders. Orders may be shipped via USPS.
  • For international orders, please call 877-OXYLENT or visit our International
    Page for additional ways to order Oxylent

Return Policy:

  • Unwanted product may be returned within 30 days of the original purchase
    date. If after the 30 days, return(s) will be at the discretion of Vitalah
  • Shipping costs are the responsibility of the consumer & all unwanted product
    must be returned in order for the return to be issued
  • Upon receipt of the returned product, Vitalah will issue the return & you will
    receive a confirmation from accounting@vitalah.com

Product Exchanges:

  • Unwanted product may be exchanged within 30 days of the original purchase
    date. If after the 30 days, exchange(s) will be at the discretion of Vitalah
  • Shipping costs are the responsibility of the consumer & all unwanted product
    must be returned in order for the exchanged product to be shipped

Third Party Retailer Returns & Exchanges:

  • If product was purchased through a Third Party retail site (i.e., iherb.com,
    Vitacost.com, Amazon.com, etc.) the return must be processed through the
    site from which originally purchased
  • The same policy applies to product purchased through 3rd party retail storefronts
    (i.e., The Vitamin Shoppe, Whole Foods Market, etc.)
  • Vitalah will only issue returns and/or exchanges on product purchased directly
    from Vitalah

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